Topics
Definition of Personal Information
Scope
Personal Information Protection Policy of Kokusan Denki Co., Ltd
Purpose of Using Personal Information, and Providing to Third Parties
About Requests to Reveal Personal Information or Reception of Complaints
Request to Customers
Special Notes
Inquires About This Site


　Kokusan Denki Co., Ltd. has fixed the personal information protection policy given below, informed executive staff and workers, and is striving to protect personal information appropriately by following this policy.

Hirotoshi　Nanjo President
　
Definition of Personal Information

　For Kokusan Denki Co., Ltd., personal information is information that is related to existing persons and that can be used to identify specific persons (for example, names, birth dates, numbers assigned to individuals, symbols or other marks, images, or voice recordings, and relevant information). This includes information that cannot be used to identify individuals by itself but can be used to identify individuals by easy cross-referencing with other data. Personal information is not limited just to information that can identify individuals but also includes all information that indicates facts, decisions, or evaluations relating to a person’s attributes (such as a person’s height or build, finances, work type, or position).

　Based on the Personal Information Protection Policy given below, Kokusan Denki Co., Ltd. will pay detailed attention to and expend the utmost efforts on protecting and managing such information.
　
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Scope

　This “About Personal Information Protection” document establishes the handling of personal customer information by Kokusan Denki Co., Ltd.
　
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Personal Information Protection Policy of Kokusan Denki Co., Ltd

１．1. Collecting, Using, and Providing Personal Information
　While carefully considering the entrusting of customer information during company activities, Kokusan Denki Co., Ltd. will handle such information appropriately by establishing a management system for personal information protection for each type of business and also by following stipulated rules for collecting, using, or providing personal information.

２．Following Laws and Norms
　For the handling of personal information, Kokusan Denki Co., Ltd. will follow the Japanese laws and norms applicable to the protection of relevant personal information. Also, Kokusan Denki Co., Ltd. will create and follow personal information management rules that conform to those laws and norms.

３．Implementing Safety Measures
　To ensure the correctness and safety of personal information, in accordance with the rules for information security, Kokusan Denki Co., Ltd. will implement various measures (such as managing access to personal information, restricting the means for transporting personal information outside the company, and preventing incorrect access from outside the company), and strive to prevent any problems with personal information (such as the loss, destruction, falsification, or leakage of information).

４．Respecting a Person’s Rights Regarding His or Her Personal Information
　When a customer makes a request to reveal, correct, or delete his or her own personal information, or seeks to prevent the use or provision of such information, Kokusan Denki Co., Ltd. will respond with sincerity, respecting the customer’s rights related to that personal information.

５．Establishing Rules for Managing Personal Information Protection, and Making Continual Improvements
　Kokusan Denki Co., Ltd. will make sure that executive staff and workers recognize the importance of personal information protection, and will steadily establish rules for managing personal information to ensure that such information is used appropriately and is protected. These rules will be maintained and improved continually.
　
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Purpose of Using Personal Information, and Providing to Third Parties

  1. In relation to Kokusan Denki Co, Ltd.’s main business activities for electrical machinery parts, Kokusan Denki Co., Ltd. will use personal information only to achieve the following listed purposes.

    1. To execute contracts between a customer and Kokusan Denki Co., Ltd.
    2. To contact for discussions or meeting with customers
    3. To provide after-service for products
    4. To send guides for conventions or meetings, or guides for new products
    5. To perform stock-related tasks
    6. To respond to various types of inquiries
    7. To perform analysis to improve products or services, based on surveys
    8. To provide personal information to Kokusan Denki’s affiliated companies when Kokusan Denki Co., Ltd. cooperates with a Kokusan Denki’s affiliated companies to carry out some business tasks.

  2. Kokusan Denki Co., Ltd. will not provide customer personal information to a third party without first obtaining consent from the customer, except in the following circumstances:

    1. When required by law.
    2. When required to protect human life, to avoid injury, or to protect assets, and when obtaining customer consent would be difficult.
    3. When required to improve public health or improve the healthy upbringing of children, and when obtaining customer consent would be difficult.
    4. When required to cooperate with the lawful activities of a national agency, local government organization, or person or organization entrusted with such a task, and obtaining customer consent would interfere, or be likely to interfere, with the carrying out of such activities.
    5. When entrusted with the handling of personal information, in the range of activities required to reach the purpose of the use.
    6. When providing personal information to continue business activities when business-related events such as mergers occur.

  3. When required to do so for business activities in which Kokusan Denki Co., Ltd. is cooperating with Kokusan Denki’s affiliated companies, Kokusan Denki Co., Ltd. sometimes provides Kokusan Denki’s affiliated companies with personal information (such as names, workplaces, home addresses, telephone numbers, fax numbers, email addresses, etc.). In such cases, the customer personal information is provided on paper or electronic media. The customer can request Kokusan Denki Co., Ltd. to stop the provision of the personal information to a Kokusan Denki’s affiliated company.


  4. When a customer contacts Kokusan Denki Co., Ltd., the conversation may be recorded to aid accurate replies.
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About Requests to Reveal Personal Information or Reception of Complaints

　For customer personal information maintained by Kokusan Denki Co., Ltd., please contact the following when requesting Kokusan Denki Co., Ltd. to reveal, correct, add, delete, stop usage of, stop providing to a third party, or provide a purpose-of-use report for personal information (hereinafter, collectively referred to as “reveal, etc.”), or sending a complaint.

　【Contact Location】
　　Administration Department
　　Kokusan Denki Co., Ltd.
　　3744, Ooka,
　　Numazu-shi, Shizuoka, Japan
　　410-0022

　　Tel: 055-921-5930
　　Fax: 055-925-7183

　　Office Hours: 9:00-17:00 (from Monday to Friday)
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Request to Customers

  1. 1. Most of the services provided by Kokusan Denki Co., Ltd. can be used without requiring customer personal information. However, please understand that some services cannot be provided unless the customer provides personal information to Kokusan Denki Co., Ltd.


  2. 2. Please understand that Kokusan Denki Co., Ltd. is not responsible for the safety of personal information at websites of other companies which are linked to the website of Kokusan Denki Co., Ltd.


  3. 3. It is assumed that the customer agrees to the contents of this “About Personal Information Protection” document when the customer enters personal information into a Kokusan Denki Co., Ltd. website. If the customer does not agree with this “About Personal Information Protection” document, the customer may be unable to use some of the Kokusan Denki Co., Ltd. services (including responses to inquiries, etc.)
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Special Notes

  1. 1. The personal information protection policy of Kokusan Denki Co., Ltd. is based on Japanese law.


  2. 2. Kokusan Denki Co., Ltd. may modify this “About Personal Information Protection” document as appropriate to accommodate improvements in the handling of personal information, or changes or additions to laws or other norms.


  3. 3. This “About Personal Information Protection” document goes into effect from the day it is published (including the update day).


  4. 4. If statements in this document are covered by individual regulations regarding personal information, those regulations take precedence.
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Inquires About This Site

　To send inquires about this website (other than revealing, etc. of and complaints related to personal information), please contact the address as referred to above.

Note: Personal information sent to the above contact address is not preserved by Kokusan Denki Co., Ltd. and is deleted when a reply is made to the inquiry.
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Enactment date: April 1, 2005
Copyright (c) 2002 KOKUSAN DENKI CO., LTD. All rights reserved.