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Request to General Consumers

  1. Kokusan Denki provides OEM products for manufacturers and does not directly sell products to general consumers. Therefore, we will not directly respond to any questions general consumers have regarding the specifications, quality warranty, after-sales service, etc., of Kokusan Denki products. To make inquiries regarding such questions, please contact customer service centers of the manufacturers or retailers of the product concerned. Please also understand that we will not sell products directly to general consumers. Thank you for your understanding.

The protection of personal information

Before you make an inquiry, you need to read "About Personal Information Protection" and give your consent to the contents. If you do not give your consent, you may not be able to access the inquiry page.
If you are willing to give your consent upon carefully reading "About Personal Information Protection", check the "Accept" and click "Next" button to proceed to the inquiry page.
Note that personal information that is submitted on the input form will be erased as soon as the response to your inquiry is given, and that Kokusan Denki Co., Ltd. will not retain the personal information.

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